Elevate Managers

  • Mid Level Management
(Store Managers / Supervisors/ Team Leaders / Executives)

Description

The Elevate Managers Training Program, tailored for mid-management, empowers store managers, supervisors, and team leaders with essential leadership capabilities. This program hones the leadership acumen required to inspire, motivate, and guide teams toward peak performance. Advanced training in problem-solving and strategic decision-making equips managers to confidently address challenges. Emotional intelligence is a core focus, fostering empathy and enhancing team management. The program instills professionalism and a strong work ethic, ensuring alignment with company values, while conflict resolution and de-escalation techniques enable managers to handle disputes with composure. Additionally, refined negotiation skills empower leaders to secure optimal outcomes in key business interactions.

Overview

  • Leadership Qualities
  • Problem Solving & Decision Making
  • Emotional Intelligence
  • Professionalism & Work Ethics
  • Conflict Resolution & De-Escalation
  • Negotiation skills

Overview

Leadership Qualities

  • Vision & Goal Setting
  • Mentoring & Coaching
  • On Job Training
  • Adaptability
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Problem Solving & Decision Making

  • Critical Thinking
  • SWOT Analysis (Strength, Weaknesses, Opportunities & Threats)
  • Make use of Available Data
  • Delegation Skills
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Emotional Intelligence

  • Self Regulation
  • Empathy Development
  • Social Skills
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Professionalism & Work Ethics

  • Setting the Example
  • Time Management
  • Stay Positive
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Conflict Resolution & De-Escalation

  • Understand the Root Cause
  • Intervention when Required
  • Mutual Understanding
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Negotiation skills

  • Preparation Techniques
  • Use of Effective Communication Skills
  • Win-Win Outcomes
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